After the Scan has finished the window may or may not show what it found and above the progress bar you will see Pending.Click the Scan button and wait for the scan to finish.Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.I can post the logs if you like them, just seeking some advice on what to do next.ĭon't know what you have and haven't used but try thisĬlick on this link to download : ADWCleanerĬlick on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop.ĭo not click on any links in the top Advertisment. exe and send it to him so it downloads immediately before the screen is switched to the 1-800 crap. Whatever is hijacking his browser won't let me download anything, I have to get the direct link the the.
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Malwarebytes found 50 threats and fixed themĪfter those were done I tried to access and his browser gets hijacked by another page wanting him to call a 1-800 #, the page is different each time so theirs nothing I've been able to google search to identify how to remove it. Installed AVG, Search & Destroy, KasperSky, CC Cleaner, HijackthisĪVG deep scan 20 threats were found and quartiuned, root kit scan 0ĪVG performance scan fixed 2GB worth of errors The computer was just running very bad, he had no anti spyware or virus scanners or firewall even. There were so many problems that I can't list them all. I'm having to use TeamViewer to help him because we no longer live near each other. I had a friend that asked me to help him get rid of some viruses / spyware on his pc.